As always, someone sent me a request on how to fix this issue and here is the solution.

Problem:
Backupuser.exe is a malware or virus stored somewhere in your computer that will automatically creates (without your permission) autorun.inf and itself (backupuser.exe) in all drives such as hard disks, newly plugged pendrives, etc.
Edit: “backupuser.exe” sometimes named “_backupuser.exe”.
The above two files mentioned can be seen only if you have enable the “show hidden files” option for your explorer. To do this, open any file or window, click tools –> folder options –> view tab –> under advanced settings, click “Show hidden files and folders”.

It also run a task named iexplorer.exe silently.
Note: The task, iexplorer.exe, is actually refers to Internet Explorer. Thus, whenever you run your Internet Explorer, you will surely see iexplorer.exe in the task manager. It’s not a virus or malware by default.
In this case, perhaps you haven’t notice it yet, backupuser.exe will also run iexplorer.exe even if you didn’t run any Internet Explorer. I’m not sure what is it for, but it’s possibly a threat to your computer.

Solution:
– Delete/Remove backupuser.exe. –
To do this, you will need hijackthis which can be downloaded from here (or simply google hijackthis).

HijackThis inspects your computers browser and operating system settings to generate a log file of the current state of your computer. Using HijackThis you can selectively remove unwanted settings and files from your computer. Because the settings identified in a HijackThis log file can belong to both legitimate software and unwanted malware, it is important to use extreme caution when choosing to removing anything using HijackThis.

HijackThis also comes with a process manager, HOSTS file editor, and alternate data stream scanner.

After finish downloading, install it anywhere you like. Open it, click “do system scan” button, a list of tasks which running in the background of your computer will be shown. Find backupuser.exe at the end of each line, select it and click “fix checked”.

Note: DO NOT FIX CHECKED ANYTHING THAT YOU UNSURE WHAT IS IT, IT MAY BE YOUR COMPUTER SYSTEM’s TASKS. I would like to make it clear that I am not responsible for any loss or damage you may incur by reason of using this application.
After “fix checked” backupuser.exe, restart your computer and it will be GONE forever unless there is any pendrive with this virus again being plugged into your computer.

Another solution for this problem is to scan your computer and any drive you have with high ranked antivirus software such as Kaspersky Antivirus or Bitdefender Antivirus. I have tried scanning with Avast Antivirus, but backupuser.exe somehow cannot be detected. Perhaps there are other antivirus softwares which might possibly detect it and clean it right away.

Leave your messages in the comment section below if you have any further problem or better solution that you would like to share with us. Thank you.

Subscribe to Us

Follow Us on Twitter